Terms & Conditions
Effective Date: August 18, 2025
1. Introduction
Welcome to MetPro Technology Africa. By accessing or using our website at https://www.metprotec.co.za, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.
2. Use of Our Services
MetPro Technology Africa provides corrosion protection and packaging solutions for metal products. Our services include VCI (Vapour Corrosion Inhibitor) and standard packaging products. You agree to use our services for lawful purposes and in accordance with these Terms.
3. Orders and Payments
All orders placed through our website are subject to acceptance. Prices are listed in South African Rand (ZAR) and are exclusive of VAT unless stated otherwise. Payment terms will be specified at checkout.
4. Product Availability
While we strive to maintain accurate stock levels, product availability is subject to change. We reserve the right to cancel or modify orders due to stock discrepancies.
5. Shipping and Delivery
Delivery times are estimates and commence from the date of dispatch, rather than the date of order. MetPro Technology Africa is not responsible for delays caused by third-party couriers.
6. Returns and Refunds
Returns and refunds are handled on a case-by-case basis. Please contact our customer service team at info@metprotec.co.za for assistance.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of MetPro Technology Africa and is protected by intellectual property laws.
8. Limitation of Liability
MetPro Technology Africa's liability is limited to the amount paid for the product or service in question. We are not liable for indirect, incidental, or consequential damages.
9. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Privacy Policy
Effective Date: August 18, 2025
1. Introduction
At MetPro Technology Africa, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
We collect personal information that you provide to us, such as:
Contact details (name, email, phone number)
Shipping and billing addresses
Payment information
We also collect non-personal information automatically, including:
IP address
Browser type and version
Pages visited on our website
3. Use of Information
We use your information to:
Process orders and manage deliveries
Communicate with you regarding your orders
Improve our website and services
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.
5. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with service providers who assist in our business operations, such as payment processors and delivery companies.
6. Cookies
Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@metprotec.co.za.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information:
MetPro Technology Africa
15 Jupiter Str, Naledi Industrial Park, Sasolburg
Phone: 016 987 1640
Email: info@metprotec.co.za